Med Alliance
Terms of Use
Effective: 7 May 2026· 

Governed by the laws of Singapore

Please read these Terms of Use carefully before using the Med Alliance website

(www.medalliance.sg). By accessing or using this website, you agree to be bound by these Terms.

If you do not agree, please do not use the website.



1. About Us
Med Alliance Pte. Ltd. ("Med Alliance", "we", "us") operates the website at www.medalliance.sg. We are a Singapore-based medical concierge service that connects patients with licensed healthcare providers in Singapore.

Med Alliance Pte. Ltd.
600 North Bridge Rd, #11-08 Parkview Square, Singapore 188778
Email: hello@medalliance.sg  ·  Tel:+65 9737 3777


2. Nature of Our Services
Med Alliance provides medical concierge and coordination services. We connect patients with licensed doctors and clinics, organise appointments and medical documentation, and support travel logistics for international patients. We also provide project management, business development, and marketing services to healthcare providers.

Med Alliance is not a healthcare provider, medical practitioner, or licensed medical institution. We do not diagnose, treat, or provide medical advice of any kind. Nothing on this website constitutes medical advice. All clinical decisions are made exclusively by licensed healthcare professionals.

If you have a medical emergency, contact the Singapore emergency services (995) or go to your nearest hospital immediately.


3. Use of the Website
You may use this website for lawful purposes only and in accordance with these Terms. You agree not to:

–    use the website in any way that violates applicable Singapore law or regulation;
–    transmit unsolicited or unauthorised advertising or promotional material;
–    attempt to gain unauthorised access to any part of the website or its underlying systems;
–    introduce viruses, malware, or other harmful material;
–    use the website to collect personal data about other users without their consent;
–    reproduce, copy, or distribute website content without our prior written permission.

We reserve the right to restrict or terminate access to the website at our discretion and without notice.


4. No Medical Advice
All content on this website — including descriptions of services, specialist information, and general health information — is provided for informational purposes only. It does not constitute medical advice, diagnosis, or treatment recommendation.

You should always seek the advice of a qualified healthcare professional regarding any medical condition or treatment. Do not disregard or delay seeking professional medical advice because of anything you have read on this website.


5. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is owned by or licensed to Med Alliance and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

Nothing in these Terms grants you any right or licence in respect of our intellectual property.


6. Third-Party Links and Content
This website may contain links to third-party websites or resources. These links are provided for convenience only. Med Alliance has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Accessing third-party websites is at your own risk.


7. Disclaimer
This website and its content are provided on an 'as is' and 'as available' basis without any warranty of any kind, whether express or implied. To the fullest extent permitted by law, Med Alliance disclaims all warranties, including as to accuracy, completeness, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.


8. Limitation of Liability
To the fullest extent permitted by Singapore law, Med Alliance, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from:

–    your use of, or inability to use, this website;
–    any reliance on information or content on this website;
–    any medical treatment or advice provided by a healthcare provider to whom we refer you;
–    any interruption, suspension, or termination of the website.

Med Alliance is a coordination and concierge service. We are not responsible for the clinical outcomes of any medical treatment provided by healthcare providers in our network. The relationship between you and any healthcare provider is independent of Med Alliance.


9. Indemnity
You agree to indemnify and hold harmless Med Alliance and its directors, employees, and agents from any claims, losses, or expenses (including reasonable legal costs) arising from your breach of these Terms or your misuse of this website.


10. Privacy and Cookies
Your use of this website is also governed by our Personal Data Protection Policy (www.medalliance.sg/perssonal-data-protection-policy) and Cookie Policy (www.medalliance.sg/cookie-policy), each of which is incorporated into these Terms by reference. If you are located in the EU or UK, our GDPR Privacy Policy (www.medalliance.sg/privacy-policy-gdpr) also applies.


11. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this website. Your continued use of the website following any update constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.


12. Governing Law and Disputes
These Terms are governed by the laws of Singapore. Any dispute arising from or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the Singapore courts.


13. Contact
For any queries regarding these Terms, please contact us at:

Med Alliance Pte. Ltd.
600 North Bridge Rd, #11-08 Parkview Square, Singapore 188778
Email: hello@medalliance.sg  ·  Tel:+65 9737 3777



© 2026 Med Alliance Pte. Ltd. · May 2026 ·Governed by the laws of Singapore
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